Refund Policy

1. Eligibility for Refunds

We strive to ensure your satisfaction with our products and services. Refunds are available under the following conditions:

• Requests must be submitted within 30 days of purchase.
• The product must be unused and in its original packaging.
• Digital products are non-refundable unless they are defective.

2. Refund Process

To request a refund, please follow these steps:

1. Contact our support team at support@yourcompany.com with your order number and reason for refund.
2. We will review your request within 5-7 business days.
3. Upon approval, the refund will be processed to your original payment method within 10 business days.

3. Non-Refundable Items

The following items are not eligible for a refund:

• Customized or personalized products.
• Services rendered (e.g., consultations or subscriptions).
• Products damaged due to misuse or improper handling.

4. Exceptions

In exceptional cases, we may consider refunds at our discretion. Please contact us with detailed information for review.